FAQs

FAQs - Body & Earth

This FAQs was last updated on December 02, 2022.

ORDERING

ORDER PLACEMENT

HOW CAN I CHANGE MY DELIVERY ADDRESS?

CAN I MAKE A ONE-TIME PURCHASE? (WITHOUT ACCOUNT)

SHIPPING

SHIPPING DESTINATION

SHIPPING TIME

SHIPPING COST

TRACKING IS REPORTING MY ORDER AS DELIVERED BUT IT'S NOT HERE

PAYMENT & TAX

PAYMENT

INTERNATIONAL TAX

RETURNS & REFUND

WHAT IS YOUR RETURN POLICY?

HOW WILL I BE REFUNDED?

WHEN WILL I RECEIVE THE REFUND FROM MY RETURN?

INGREDIENTS & MANUFACTURED

ARE BODY & EARTH PRODUCTS TESTED ON ANIMALS?

DO YOUR PRODUCTS CONTAIN PARABEN/PHTHALATES?

HOW CAN I TELL WHEN A PRODUCT IS EXPIRED?

ACCOUNT

HOW DO I SIGN UP TO RECEIVE EMAIL OFFERS?

HOW DO I UNSUBSCRIBE FROM MARKETING EMAILS?

E-GIFT CARDS

CAN A E-GIFT CARD BE USED MORE THAN ONCE?

CAN MORE THAN ONE E-GIFT CARD BE USED TOWARDS A PURCHASE?

CAN A E-GIFT CARD BE USED TO BUY A E-GIFT CARD?

CAN A E-GIFT CARD BE USED TO PAY FOR SHIPPING AND TAXES?

CAN E-GIFT CARDS BE USED IN CONJUNCTION WITH A DISCOUNT CODE?

CAN I APPLY A REFUND TO A E-GIFT CARD?

CAN E-GIFT CARDS BE RELOADED?

HOW DO I CHECK THEIR BALANCE?